Customer Care

COLOR DIFFERENCE

All pictures were taken from the real products that we ship to you. Due to our camera settings, your display screen settings and lighting, the color of your item may be slightly different from the pictures. We guarantee the high quality.

CANCEL ORDER

If you have placed an order and would like to cancel it later, please email us at support@moghant.com as soon as possible. We will do all that we can to stop the order from being processed or shipped. But there is no guarantee that we will be able to stop it in time. If your order has been dispatched, we will have no way to cancel it. You can return the parcel received for a refund. Once we receive the item back (shipping charges must be paid by customer), we'll arrange a refund (original shipping charges are non-refundable) in 10 business days.

BACK ORDERS

Sometimes, we have merchandise that are listed on the website but has been sold out and are being restocked. If you order one of these items, the system will automatically cancel this order and thus, we will not charge you for those items that are not in stock; we will only charge for those that we are shipping out to you. If you would like to receive the back-ordered items once the items are restocked, please email us at sales@moghant.com to notify us so we can process the purchase at that time. Again, please note, we will not charge you for the purchases that we do not have in stock until we actually ship out the merchandise only after we receive your email.

TAX INFO

For US domestic shoppers, Moghant.com does not collect sales tax for orders and deliveries to outside of Pennsylvania. In cases where the online retailer does not have to collect sales tax, it is the customer’s responsibility to pay the tax - in which case it is known not as a sales tax but, rather, a use tax. As such, customers from states outside of Pennsylvania should check with their home State's guidelines for Use Tax.